Malek Service Company

Are you a driven individual ready further your career journey as an HVAC technician? Look no further, We have the perfect opportunity for you! Join our team and become part of a dynamic workplace where your skills are valued and your potential is limitless. Plus, take advantage of our enticing $2,000 sign-on bonus and relocation assistance package. Don't miss out – apply today and kickstart your path to success with us!


POSITION SUMMARY

Join our team as an HVAC Technician and become a vital part of ensuring optimal heating, ventilation, and air conditioning systems for residential spaces. As an HVAC Technician, you'll dive into a dynamic role where you'll handle installations, maintenance, and repairs with precision and expertise. From fine-tuning electrical components to optimizing indoor air quality, you'll be at the forefront of creating comfortable and efficient living environments.

ABOUT US

Our Mission at Malek Service Company is to improve the quality of lives in our community by providing state of the art home solutions. We offer an amazing team atmosphere as well as the opportunity for personal, professional and financial growth. Our Vision: we will improve the lives of 150,000 customers. We will develop 500 remarkable team members. Our Core Values are the backbone of our business and guide our hiring process: we have integrity, we are accountable, and we are disciplined, aligned, transparent and results-oriented.

We care about our employees just as much as we care for our customers. We’ve acquired an excellent reputation for performance and professionalism over our 30-year career. We take pride in our work, in our company, and in our community.

BENEFITS

  • Rewarding & Uncapped compensation
  • Career Growth Opportunities & Training
  • Health, Dental, Vision, Retirement, Life & Disability
  • 401K Retirement Account Matching
  • Vacation Pay & paid holidays
  • Continuing education and development - Access to Cardone University
  • Personal, Professional and Financial Goal focused
  • Year-round work, 40 hours guaranteed
  • Company-provided uniforms, iPads, & Steel Toe Shoe reimbursement
  • Use of company vehicle with immense brand recognition
  • Tool Account program to buy or upgrade personal tools


OBJECTIVES

  • Perform service, repair, and maintenance tasks on a wide range of HVAC systems, including heating, ventilation, and air conditioning units, in residential settings.
  • Conduct thorough inspections of HVAC systems, diagnose malfunctions, and provide recommendations for repairs or replacements.
  • Communicate with customers to explain system issues, proposed solutions, and associated costs, ensuring transparency and addressing any concerns.
  • Create sales opportunities for senior level technicians or sales team members and promote the company's HVAC products and services to customers.
  • Offer multi-option improvements and solutions to customer concerns.
  • Collaborate with the sales team to identify potential upsell or cross-sell opportunities during service visits and effectively communicate those opportunities to customers.
  • Provide accurate and detailed estimates and quotes for repair or replacement services, ensuring competitive pricing and profitability.
  • Follow up with customers to answer questions, address concerns, and aid with scheduling necessary repairs or installations.
  • Maintain a comprehensive understanding of the company's products, services, and pricing to effectively educate customers and promote value-added solutions.
  • Keep detailed records of service calls, customer interactions, and sales opportunities using appropriate software or CRM systems.

    COMPETENCIES

    • Active HVAC Technician registration with the State of Texas, preferred
    • EPA Certified, preferred
    • Maintain a clean driving record & keep a valid driver’s license
    • Be absent of drug use.
    • Customer Service/Communication Skills
    • Problem-Solving Skills
    • On-site training and continued education will be provided


    EDUCATION AND EXPERIENCE

    • A high school diploma or equivalent

    PHYSICAL REQUIREMENTS

    • Standing, bending, climbing, sitting, small crawl spaces and heights
    • Ability to spend prolonged periods of time standing, sitting, or walking
    • Must be able to lift at least 50lbs
    • Wear safety attire, such as goggles or other protective clothing
    • Could be exposed to sounds and noise levels that are uncomfortable and distracting
    • Requires the ability to raise, manipulate and maneuver tools, components and materials and handle a variety of items, equipment, control knobs, switches, etc.
    • Work in high or elevated places and/or in tight spaces
    • Ability to withstand hot and cold indoor and outdoor temperatures
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

      COMMITMENT TO DIVERSITY

      As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, MSC Mechanical, Inc. recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

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